Social Work Services

Social workers actively collaborate with the multidisciplinary team and provide the following services to patients and their families:

• Psychosocial assessment and goal oriented treatment planning
• Crisis intervention
• Short-term individual and family counseling
• Discharge planning
• Patient/team conferences
• Case management
• Parent support groups
• Information and referral
• Identification of, and appropriate intervention with, child abuse/neglect cases as well as with domestic violence cases
• Patient/family education and staff in-services
• Assistance with Advance Directives and DNR process
• Grief/bereavement counseling
• Assistance with complex funeral/burial arrangements
• Interventions with diverse systems outside Nicklaus Children's Hospital
• Post-mortem conference coordination
• Short-term post-discharge phone or outpatient follow-up

The evening social worker on duty can always be reached via the operator. There is always an off-site, on-call social worker from 11 p.m. to 8:30 a.m. The on-call social worker is available by pager for phone consultations as well as for in-person response to complex cases. All Nicklaus Children's Hospital social workers hold MSW degrees and many are Florida licensed.